Privacy Policy

This site is owned and operated by SCRIBO PR jdoo Marketing Agency, Grabrovnik 107, Štrigova, Croatia OIB:42262596614 (“Q”, “we”, “our” or “us”) and this Privacy Policy discloses how we collect data, what information we collect, why we collect it, how we use it, how long we store it for and procedures we have in place to safeguard your privacy. We are the data controller and are responsible for your personal data. It also means we are responsible for the processing which extends to those of our subcontractors who process your information based on our instructions.

We keep your personal data confidential and if you have questions about how we handle personal data, please let us know. The first point of contact for privacy aspects at our organization is the Data Protection Officer, who can be contacted via email: info@scribopr.com or via phone: +385 99269 3063

You have the right to make a complaint to Croatian Personal Data Protection Agency (AZOP), the Croatian supervisory authority for data protection issues (https://azop.hr/).

This Privacy Policy should be read together with our Cookies Policy.

We reserve the right to make changes to this Privacy Policy (together with other related SCRIBO PR GDPR documents), in accordance with the requirements and changes in European Union legislation or the General Data Protection Regulation.

This Privacy Policy was last updated on 14 March 2023 and the most recent version of the Privacy Policy can always be found on our website.

How we collect your personal data

Personal data refers to any information or pieces of information that could identify you either directly or indirectly from one or more identifiers or from factors specific to the individual.

We only collect information which is necessary, relevant and adequate for the purpose you are providing it for. This Privacy Policy relates to personal data we receive via:

  • Our website: www.scribopr.com
  • Our contact channels: where you provide or submit your personal information to us by our “Contact Us” form on our website or via email and/or phone

We may collect your personal data:

  • Full name
  • Company information
  • Project information
  • Email Address

Our website may include links to third-party websites, plug-ins and applications. Following those links or enabling those connections may allow third parties to collect or process data about you, but please be advised that we do not control these third-party websites and we are not responsible for their privacy practices, so we encourage you to read their privacy policies.

Personal data we collect

Scribo PR processes personal data of:

Website visitors

Geo location, IP address and Cookies (more information about our Cookie Policy can be found here)

Job Candidates

Data collected by applying for an open job position or by sending an open application

Potential Clients

Name and surname, email and/or phone number

Newsletter Subscriptions

Email address, cookies

Data retention

We will not retain your personal data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of personal data.

We process and store personal data for a limited time as follows: for website visitors: 26 months, for job candidates – 5 years, for clients – 5 years, and for newsletter subscriptions – 4 years.

Social media

All data gathered through SCRIBO PR’s social media which can be considered personal data pursuant to the GDPR is processed in accordance with this Privacy policy in a manner prescribed by law.

Specifically, SCRIBO PR can be found on the following social media whose privacy policy is linked below: Facebook, Instagram, Linkedin.

Provision to third parties

In the context of the quality of our services, we can make use of the services of third parties which consist of our contractors and suppliers. In regard to data protection they have the role of processors or subprocessors, who process the personal data on the basis of our exact order. If these third parties have access to the personal data or they themselves record and/or otherwise process, we conclude a DPA with those third parties. This means, among other things, that these third parties may only process your personal data for the aforementioned purposes.

We use Google Analytics and Hotjar for internet analytics, reCAPTCHA Google service for protection from spam and abuse, and mailchimp for our newsletter, their privacy policies are linked here.

We will only process and store the personal data within the European Economic Area, unless otherwise agreed in a written contract. Exceptions to this are situations in which we want to map contact moments via our website. Your data will be stored by third parties outside the EU when using Google Analytics, Hotjar, mailchimp, and Google Privacy Policy and Terms of Service apply. We suggest that you read their privacy policies via the corresponding links.

In connection with the processing activities described in this Policy, your data may be transferred to and/or processed in countries outside of the EU and the European Economic Area (“EEA”). The US and other countries may have data protection laws that differ from the laws of your country. In these cases, we provide appropriate safeguards to protect your personal data pursuant to Article 45 and 46 of the GDPR. These safeguards include compliance with the European Commission’s standard contractual clauses for transfers of personal data and reliance on the appropriate legal framework.

Security

We have taken appropriate organizational and technical measures for the protection of the personal data, insofar as these can reasonably be required of us, taking into account the interest to be protected, the state of the technology and the costs of the relevant security measures:

  • our employees and any third parties who necessarily have access to the personal data are obliged to confidentiality
  • our employees have received a correct and complete instruction on the handling of personal data
  • our employees are sufficiently familiar with the responsibilities and obligations according to the GDPR
  • we do not tolerate situations that can bring SCRIBO PR into violation of laws and regulations

If there is a data leak incident regarding the personal data concerned, we will notify you no later than 72h after we notice the data breach or have been informed about this by our subprocessors.

The security of the processing of your personal data is confirmed by the ISO / IEC 27001, ISO / IEC 27701 and ISO 9001 standards that we have implemented in SCRIBO PR Ltd.

Your rights

You have the right:

  • to access and right to be informed
  • to rectification and right to erasure
  • to restriction of processing personal data and right to object
  • to data transfer
  • not to be subject to a decision based solely on automated processing

These rights can be exercised by contacting our Data Protection Officer, via email or phone number stated below. Let us know what right you want to exercise and the information to which your request relates, and enough information to identify you. Please note that we may ask you to provide proof of identity when considering your request.

If this does not lead to a satisfactory outcome, then there is always the right to file a complaint with the Personal Data Protection Agency (in Croatia: AZOP); the supervisory authority in the area of privacy or any other supervisory authority in his/her habitual residence, place of work or place of the alleged infringement of the data subjects rights. If you have questions about how we handle personal data, please let us know and feel free to reach directly to our Data Protection Officer on the contacts listed above.